betNOW Betting Rules

PART A - INTRODUCTION

1. USE AND INTERPRETATION

The betNOW Rules and Regulations ("betNOW Rules") are part of betNOW's terms and conditions. The betNOW Rules relate to the betNOW markets and they consist of the following:

This INTRODUCTION section (Part A);
The GENERAL RULES (set out in Part B below);
The SPECIFIC SPORTS RULES (set out in Part C below – these apply to certain sports markets);
The MARKET INFORMATION (set out in Part D below);
The TEXT RULES (set out in Part E below)

The General Rules apply to all bets unless stated otherwise in the Market Information or the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules shall prevail. If there is any inconsistency between the Market Information and either the General Rules or the Specific Sports Rules, the Market Information shall prevail except where the General Rules or Specific Sports Rules use the phrase 'regardless of what it says in the Market Information' or similar wording.

For any category or market not referred to in the Specific Sports Rules (e.g. special bets or beach volleyball), the General Rules and Market Information will apply.

2. MARKET INFORMATION

The Market Information may also contain rules on market settlement, however it must always be read in conjunction with the General Rules and the relevant Specific Sports Rules. Whilst the Market Information may give a guide to how markets will be managed, regardless of what it says in the Market Information betNOW reserves the right to suspend any market at any time at its sole discretion, including in order to carry out necessary administration and/or to take any necessary action to protect betNOW customers.

3. CUSTOMER RESPONSIBILITY

betNOW customers should make themselves aware of all of the betNOW Rules affecting any market on which they wish to place a bet. Customers cannot simply rely on the Market Information as the Market Information is unlikely to contain all of the applicable rules relating to a market.

4. CUSTOMER BETTING DISPUTES & IBAS

Any betNOW customer who has any concerns or questions regarding the betNOW Rules or regarding the settlement of any betNOW market should contact betNOW via email at help@betnow.co.uk or via Customer Services. If a customer is not satisfied with how a bet or a market has been settled then they should provide details of their grievance to betNOW via email help@betnow.co.uk or via Customer Services. betNOW shall use its reasonable endeavours to respond to queries of this nature within a few days (but intends in any event to respond to all such queries within 14 days of receipt). When a customer has exhausted the internal betNOW betting dispute process without a satisfactory outcome, they may submit their betting dispute to IBAS, the Independent Betting Adjudication Service, or to such other independent betting adjudication service that betNOW may recognise from time to time. Following an IBAS ruling betNOW reserves the right at its discretion to take appropriate action which may include, without limitation, the following options: (a) reversing settlement for all bets placed on the relevant market, including making adjustments to customers' accounts where necessary; or (b) paying out any customer who placed a bet on the market their 'net position' if that customer would have been in a better position had the market been settled as IBAS recommended (for example, if a customer would have won more money had the market been settled in that way, that customer will be paid the difference between what they originally received when the market was settled and the amount they would have won had the market been settled as IBAS recommended).

PART B - GENERAL RULES

1. MANAGING MARKETS IN-PLAY

1.1 General

If a market is not scheduled to be turned in-play but betNOW fails to suspend the market at the relevant time, then all bets placed after the actual “off” will be void.
betNOW aims to use its reasonable endeavours to suspend in-play markets at the end of the event. However, regardless of what it says in the Market Information, betNOW does not guarantee that such markets will be suspended at the relevant time.
betNOW will not part-suspend outcomes/selections in a market that has been turned in-play.
For the purposes of in-play betting, customers should be aware that transmissions described as “live” by some broadcasters may actually be delayed or pre-recorded. The extent of any delay may vary between customers, depending on the set-up through which they are receiving pictures or data.

1.2 All markets other than soccer - not suspending at the time of the 'off'

In relation to any market other than soccer that is scheduled to be turned in-play, betNOW aims to use its reasonable endeavours to turn such markets in-play at the time of the 'off'. However, regardless of what it says in the relevant press, betNOW does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.
If a market is scheduled to be turned in-play but betNOW does not suspend the market at the time of the 'off' and the market is not turned in-play at any time during the event, all bets placed after the actual time of the 'off' will be void.
If a market is scheduled to be turned in-play but betNOW does not suspend the market at the time of the 'off', but the market is turned in-play at a later time during the event, all bets placed after the actual time of the “off” will stand. As a general guideline, if betNOW fails to suspend such a market at the time of the 'off', it will always aim to turn that market in-play (provided it is able to do so); although in certain exceptional circumstances it may choose not to turn the market in-play.

1.3 Soccer markets not suspending at kick-off

In relation to soccer markets that are scheduled to be turned in-play, betNOW aims to use its reasonable endeavours to turn such markets in-play at kick-off and to suspend such markets on the occurrence of a Material Event (see definition of “Material Event” below).
The relevant kick-off time should as that stated in the relevant press. However, regardless of what it says in the press, betNOW does not guarantee that such markets will be suspended and turned in-play at kick-off.
If a market is scheduled to be turned in-play but betNOW does not suspend the market at kick-off and the market is not turned in-play at any time during the match, all bets placed after kick-off will be void.
If a market is scheduled to be turned in-play but betNOW does not suspend the market at kick-off, but the market is turned in-play at a later time during the match, all bets placed after kick-off and before the first “Material Event” will stand. However, if there has been one or more “Material Events”, any bets placed between the first “Material Event” and the market being turned in-play will be void.
For the purpose of this rule, a “Material Event” shall mean a goal being scored, a penalty being awarded or a player being sent off.

2. RESULTS AND MARKET SETTLEMENT

2.1 General

Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.
Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
If no official result of a relevant governing body is available, the result will be determined by betNOW (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then betNOW shall (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) to wait for further information before deciding whether to reinstate or resettle the market. Except where betNOW has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered by betNOW (regardless of whether or not such information may have led to a different result).
In the event of any uncertainty about any result or potential result, betNOW reserves the right to suspend settlement of any market for an unlimited period until the uncertainty can be resolved to the reasonable satisfaction of betNOW. betNOW reserves the right to void any market if the uncertainty regarding settlement cannot be resolved to betNOW's reasonable satisfaction.

2.2 Resettlements

Markets are generally settled shortly after the end of the event in question. betNOW may settle (or part-settle) some markets before the official result is declared purely as a customer service benefit. However, betNOW reserves the right to reverse the settlement of the market if: (i) the official result is different to the result on which betNOW settled the market (for example, a horseracing result being changed by the relevant governing body shortly after a race); or (ii) if the whole market is eventually voided (e.g. for an abandoned event).
betNOW reserves the right to reverse the settlement of a market if a market is settled in error (for example, a human or technical error).
If betNOW resettles a market, this may lead to amendments being made to a customer's balance to reflect changes in market settlement.

2.3 Non-runners, withdrawals and disqualifications

Subject always to betNOW's right to void bets under its terms and conditions or for any exception under the betNOW Rules, if a market contains a statement that says “ALL BETS STAND, RUN OR NOT” (or something similar) in the Market Information, then all bets on a team or competitor will stand regardless of whether or not the team or competitor starts the event or takes any part in the event.
Where the Market Information does not stipulate that all bets will stand regardless of participation, customers should refer to the relevant Specific Sports Rules.
If a team or competitor is disqualified, withdraws or forfeits after starting an event they will be deemed a loser providing at least one other team or competitor completes the event. If no team or competitor completes an event (having started) then all bets will be void except for bets on any markets which have been unconditionally determined.

3. ABANDONMENTS, CANCELLATIONS, POSTPONEMENTS

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, where a market has no rules in the Specific Sports Rules or the Market Information in relation to abandonment, cancellation and/or postponement the following shall apply.
In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within three whole days after the scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined. For example, markets on a rugby match scheduled for 1st December 2006 will be void if not completed by 23.59:59 on the 4th of December 2006.
In relation to any tournament, competition or similar: If the event is not completed within three whole days after the scheduled completion date, then any markets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 whole days after the scheduled completion date. If no official ruling is announced in this 90 day period, then bets on any market relating to this event will be void, except for bets on any markets which have been unconditionally determined. If a market is to be voided but has been part-settled as a courtesy to betNOW customers, then such part-settled bets will be reversed and all bets on the market will be void.
betNOW will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar). However, by way of example, the following shall apply: (i) UEFA Cup outright = tournament; (ii) Champions League Group outright = tournament; (iii) Top Premiership goalscorer = tournament; (iv) 72-hole Golf Match bet = match; (v) Ryder Cup outright = tournament; (vi) Golf tournament outright = tournament; (vii) Tennis Tournament = tournament; (viii) Tennis Match = match; (ix) 5-day Cricket Test Match = match; (x) Ashes Series outright winner = tournament; (xi) Motor Race (e.g. Grand Prix) = match.

4. CHANGE OF VENUE

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if change of venue is not dealt with in the Specific Sports Rules and/or the Market Information then the following shall apply.
For any team sport: if the scheduled venue is changed after the market is loaded by betNOW, all bets will be void only if the new venue is the original away team's home ground.
For all categories or markets other than team sports: if the scheduled venue is changed after the market is loaded by betNOW, all bets will stand.
If there is a change in the type of scheduled surface (e.g. a hockey match switching from grass to astro-turf) after the market has been loaded, all bets will stand.

5. PERIODS OF TIME

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.
If the scheduled duration of an event is changed after the market has been loaded but before the start of the event, then all bets will be void.
Some markets refer to the length of time until an occurrence in the event (e.g. time of first goal). If an event happens in stoppage or injury time after any regular time period then it will be deemed to have occurred at the end of the regular time period. For example, if a goal is scored in first half stoppage-time in a soccer match it will be deemed to have occurred on 45 minutes.
All bets apply to the relevant full 'regular time' period including stoppage time. Any extra-time and/or penalty shoot-out is not included.

6. MATCH BETS

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. For example, for match bets on Golf markets the rules are set out in the Specific Sports Rules. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.
'Match Bets' for one-off events are determined by the competitor or team with the best score, time or finishing position in the event. If none of the competitors or teams involved in the match bet complete the event or register a score, time or finishing position then bets are void unless specified otherwise in the Specific Sports Rules and/or the Market Information. Any competitor or team not completing an event or registering a score, time or finishing position having taken part in the match bet event will be settled as a loser providing at least one other team or competitor completes that event or registers a score, time or finishing position.
'Match Bets' for progress in a competition or event with multiple heats or rounds are determined by the competitor or team which qualifies to the furthest round (whether it takes part in the further round or not) or with the best score, time or finishing position in the final or same heat of that competition or event. If the relevant competitors or teams fail to qualify in the same round of the competition but in different heats then dead-heat rules will apply, irrespective of the finishing positions in their respective heats. Markets will be part-settled after the end of each round and any subsequent disqualifications, penalties or amendments to results or qualifications will not have any affect on the market. Where one or more of the competitors or teams are disqualified, for the purposes of settlement, the disqualified competitor or team will be deemed to have progressed further in the competition or event than all those eliminated from the competition or event prior to the disqualification, and will be deemed to have finished last (or joint last if there is more than one disqualification) of those still competing in the competition or event. Disqualification will be considered to have taken place at the time of the competitor's or team's removal from the competition or event by the relevant governing body, rather than at the time of the event which caused disqualification.
If one of the competitors or teams does not take any part in the event, then all match bets will be void.
If an event or tournament is abandoned or reduced in duration such that any competitor or team fails to complete the match bet event or tournament for any reason other than withdrawal or disqualification then all bets will be void except for those on markets which have been unconditionally determined.

7. "TO QUALIFY" MARKETS

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.
Any 'to qualify' market (e.g. "to reach the final" markets) will be determined by the competitor or team that qualifies under the terms set out in Market Information, whether or not they take part in the next round or event for which they have qualified. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to the result will not count.

8. DEAD HEATS

Unless stated otherwise in the Specific Sports Rules and/or the Market Information the Dead Heat Rule applies to bets on a market where there are more winners than expected (as set out in the Market Information).
In the event of a dead heat, the return is reduced in accordance with the number of runners in the dead heat. If three competitors are tied, the result is calculated by dividing the total return by three.

10. MISCELLANEOUS

All references to time periods in the betNOW Rules relate to the time zone in which the event takes place. For example, a reference to the start time of a football match, relates to the local kick-off time.
All information supplied by betNOW is done so in good faith. However, betNOW cannot accept liability for any errors or omissions in respect of any information, such as the posting of prices, runners, times, results or general statistics.
betNOW reserves the right to correct any obvious errors and shall take all reasonable steps to ensure markets are administered with integrity and transparency.
If an incorrect team or competitor name is displayed (excluding minor spelling mistakes) or the incorrect number of teams, competitors or outcomes is displayed in any complete market or a market is otherwise loaded using incorrect information or includes any obvious error, then betNOW reserves the right to suspend the market and (providing it acts reasonably) to void all bets placed on the market prior to the market being amended or reformed.
betNOW reserves the right to amend the betNOW Rules at any time. Any such revision will be binding and effective immediately on the posting of such rule changes on betnow.co.uk and any markets loaded after the new betNOW Rules have been posted shall be governed by the new betNOW Rules.
On the settlement of any market, amounts relating to winnings/losses on bets will be rounded to the nearest two decimal places. For example where an amount is £3.33333 the settlement amount will be £3.33. In the event that the amount ends in 0.5 it will be rounded up. On commission calculation, the amount shall be rounded to the nearest two decimal places. In the event that the amount ends in 0.5 it will be rounded up.
betNOW will make no attempt to administrate Special Bets markets unless otherwise specified in the Market Information. By their nature these markets are unpredictable, and betNOW cannot offer any guarantee to protect customers' positions, so these markets should be treated with extreme caution.

PART C - SPECIFIC SPORTS RULES

1. SOCCER

If a match has not started by 23:59 (local time) on its scheduled start date, then all bets will be void unless betNOW is aware that the match has been rescheduled to be played within three whole days of its original start date.
If a match starts but is later abandoned or postponed and is not completed (i.e. 90 minutes of play, plus stoppage time) within three whole days of the scheduled start date, all bets will be void except for those on markets which have been unconditionally determined.
For 'first' or 'last goalscorer' markets bets are void on any player who takes no part in the match or who comes on as a substitute after the 1st goal has been scored. Own goals do not count for either 'first' or 'last goalscorer' markets.
In markets which relate to the number of incidents to occur, such as 'number of corners', these will be determined on the basis of the number taken, rather than awarded.
For markets that relate to the number of bookings given, the number of corners taken or the time of the first goal, the result will be determined by betNOW (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then betNOW shall (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) to wait for further information before deciding whether to reinstate or resettle the market. Except where betNOW has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered by betNOW (regardless of whether or not such information may have led to a different result).

2. GOLF

2.1 General

Tournament bets will only be settled if the minimum number of holes stipulated in the Market Information has been completed.
Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
If a player does not start a tournament then all bets on that player will be void.
Any player starting a tournament but withdrawing or being disqualified before the end of the tournament will be settled as a loser.
If a tournament is shortened and betNOW settles the tournament markets then all bets placed after the last completed round will be void.
In any 'to qualify' market for any tournament the winners are the number of golfers that qualify for the tournament under the terms set out in the Market Information, whether they compete in the tournament or not. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to results will not count.

2.2 Tournament match betting (i.e. 72 hole match bets)

If a player withdraws without playing a stroke all bets on the relevant market will be void.
If all players fail to complete a particular round for any reason the winner is the player with the lowest total score after the previous round.
If a player is disqualified or withdraws during any round they will be settled as a loser providing at least one other player completes that round.
Should all players fail to complete the first round then all bets will be void.

2.3 Round Betting Markets (e.g. 2 balls, 3 balls etc)

If a player withdraws without playing a stroke in that round all bets on the relevant market will be void.
If one player fails to complete a round for any reason other than a withdrawal or disqualification then all bets will be void except for those on markets which have been unconditionally determined.
Any player withdrawing or being disqualified having played a stroke in that round will be settled as a loser providing at least one other player completes that round.
Should all players fail to complete the round then all bets will be void.

2.4 Strokeplay hole-by-hole Markets (i.e. performance of a named player on a given hole)

Should a hole not be completed for any reason all bets on that hole will be void unless the market has been unconditionally determined.
Markets are settled on completion of the hole and any subsequent penalties or disqualification will not be taken into account.

3. MOTOR SPORT (Which may include, without limitation, Formula One, Superbikes and Speedway)

If a race is abandoned and no presentation position or official result is declared all bets on that race will be void except for bets on any markets which have been unconditionally determined.
If the scheduled venue is changed after the market has been loaded by betNOW, all bets will be void.

4. HORSERACING

4.1 General

All individual race markets will be determined according to the official result at the time of the 'weigh-in' announcement. Subsequent disqualifications, appeals or amendments to the result will be disregarded.
If a race is abandoned or otherwise declared void, or in the event of a walkover, all bets on that race will be void.
If the scheduled venue is changed after the market has been loaded by betNOW, all bets will be void.
Where a race is postponed and does not take part on its scheduled day, all bets will be void.
If a scheduled surface type is changed (e.g. turf to dirt) all bets will stand.

4.2 Ante-post

Please note that by their nature, ante-post markets can be very volatile.
BetNOW may suspend ante-post markets at any stage to protect customers and carry out necessary administration.
Please note that an Ante-post market is separate to a day of race market. Liabilities will not be carried between events.
Ante-post markets will closed some time (usually a day or two) before the event and then a day of the race market will be available shortly after.
Subject to the points below, in ante-post markets, all bets on an individual horse stand whether the horse runs or not.
For GB and Irish racing: if a horse is balloted out, all bets on that horse will be void.
If a horse listed in an ante-post market dies, betNOW will use the available information to determine the time of the horse's death. betNOW will then, acting reasonably, determine whether the horse was a 'material runner' in the market. In determining whether a horse is a material runner, betNOW will look at the general price of the horse immediately before the horse's death, in the betNOW market and in the general bookmaker market. Broadly, betNOW will consider a horse to be a material runner if it is deemed to have an approximate chance of winning of 8-10 per cent or better.
If betNOW determines that the horse was a 'material runner', then all bets struck in the market (on all selections) between the time of death and the suspension of the market will be void.
If betNOW determines that the horse was not a 'material runner', then just bets struck on the horse in question between the time of death and the suspension of the market will be void.
Bets placed on horses after they have forfeited their entry at a particular entry stage or where they have not qualified by the applicable qualifying date will be voided unless the race in question has a subsequent supplementary entry stage.
If a race has a supplementary entry stage, horses will not be removed from the market until the date of that supplementary entry stage (even if they have not been entered for the race or have forfeited their entry at an earlier entry/forfeit stage).
No 'betNOW Non-Runner Rule' reductions are made to ante-post bets.
Where an event is postponed or rescheduled to another day at the same venue then ante-post bets will stand unless entries are reopened in which case all bets will be void.

4.3 Place Terms

The number of winners in 'to be placed' markets is determined with reference to the number of runners known to betNOW when the market is loaded.
Typically this will be as follows:
- Up to 4 runners – no place betting
- 5 – 7 runners – 1st & 2nd
- 8+ runners – 1st, 2nd & 3rd
- Handicap 16+ runners – 1st, 2nd, 3rd & 4th
Once opened, the number of winners in 'to be placed' markets will not be affected by further non-runners.
If the number of winners stated in the Market Information is equal to or is greater than the number of runners, all bets in this market will be void.
If the number of placed horses is less than the number of potential winners listed in the Market Information, the winners will only be the placed horse or horses.

4.4 betNOW Non-Runner Rule

betNOW's non-runner rule is based on the general principles of Tattersall's Rule 4 and relates to the adjustment of odds on placed bets when one or more horses in a race are declared non-runners.
Any horse listed when the relevant market is loaded which does not subsequently come under starter's orders is deemed to be a non-runner.
When the market is loaded each horse is given a 'reduction factor', based on a forecast price, which is expressed as a percentage. These reduction factors may be updated periodically at the discretion of betNOW based on trading in the market. In most cases betNOW will not make any further updates to reduction factors from around 30 minutes before the race off time, although betNOW reserves the right, in exceptional circumstances, to make updates after this time. The reduction factor percentage for each horse can be viewed on the 'info' page on the betNOW website or by asking the Helpdesk.
Reductions will be made to both win and place markets but applied differently (as described below), and horses will have a different reduction factor for each market.
As soon as betNOW becomes aware that a horse is a confirmed non-runner, the following will happen:
All placed bets on that horse will be void and the horse will be removed from the market.
In the win market: if the reduction factor of the non-runner is 2.5% or greater, the total return of all the placed bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor. If the non-runner's reduction factor is less than 2.5%, reductions will not be applied.
In the place market the reduction factor of all non-runners will be applied (even if less than 2.5%) and the potential winnings in relation to placed bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor.
All the reduction factors on the remaining horses will be adjusted to reflect their improved chance of winning.
Reduction factors are not applied to bets which are struck in-play. In the event of a late withdrawal, betNOW reserves the right to remove the runner after completion of the race. In this case only those bets placed prior to the start of the race will be affected by a reduction factor.
In the event of a non-runner being removed from a race in error, betNOW will reinstate both the runner and all previously placed bets associated with that runner. All bets made between the time of withdrawal and reinstatement will be void in both the place market and the win market. The reduction factor applied to placed bets at the time of withdrawal will be reversed and the original prices will become valid.
Any non-runners will be removed from the relevant markets in the order in which they are brought to betNOW's attention. If betNOW becomes aware of more than one non-runner at the same time, it will remove the non-runners from the relevant markets in racecard order.

4.5 How the Reductions are applied

In the win market, reductions will be made on the total return.
For example: if the non-runner's final reduction factor is 25% the total return on all previously placed bets on other horses will be reduced by 25% - £8.00 would become £6.00 etc. And these might be further reduced if another horse is subsequently declared a non-runner.
In the place market, reductions will be made to the potential winnings on the bet only, and not the total returns.
For example: if the non-runner's final reduction factor is 25% the potential winnings on all previously placed bets on the other horses will be reduced by 25% - a total return of £8.00 would become £6.25. For example in the case of a £10 bet on a horse to be placed with potential winnings of £70: If there is a non-runner with a reduction factor of 25% in the race, that factor will be applied to the £70 of potential winnings leaving potential winnings of £52.50.
The returns may be further reduced if any other horse(s) is subsequently declared a non-runner, however odds cannot be reduced below 1.01.
Reserves: A reserve runner may appear in the relevant markets but will have a non-applicable reduction factor until betNOW has received confirmation that the runner is a confirmed runner. Thereafter an applicable reduction factor may apply.

4.6 Additional rules

Card numbers are posted as a guide only: bets are placed on a named horse.
Horses will not be coupled.
Where a horse runs for purse money only it is deemed a non-runner for betting purposes.

5. TENNIS

If a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However if less than one set has been completed at the time of the retirement or disqualification then all bets relating to that individual match will be void.
If the scheduled venue is changed after the market has been loaded by betNOW to a different type of surface, all bets will be void except for those on markets which have been unconditionally determined.
If the scheduled duration of a match is reduced or increased in the number of games/sets required to win, all bets will be void except for those on markets which have been unconditionally determined.
Where markets are offered on individual games or sets within a match, a retirement or disqualification during a game or set will render bets on that game or set market and all individual game or set markets void except those on markets which have been unconditionally determined.

6. RUGBY UNION AND RUGBY LEAGUE

For 'time of first try' bets, if the try is scored in the second half, the first half is deemed to have lasted 40 minutes, regardless of stoppage-time. If no try is scored, or the try is scored in second half stoppage-time or extra-time, the result is 80.
For the purpose of markets involving tries, penalty tries will count with the exception of 'first individual try scorer' markets where penalty tries will not count.

7. GREYHOUND RACING

7.1 General

Markets will be determined according to the official result at the time the track gives the result green light status, either in the form of an announcement or by display. Subsequent disqualifications, appeals or amendments to the result will be disregarded.
If a non-runner or reserve runner is declared then all bets placed on the race prior to the update of the market on betNOW will be void.
If there are no finishers in any race or any race is declared void before the official result is declared then all bets will be void.
If the scheduled venue is changed after the market has been loaded by betNOW, all bets will be void.
In ante-post markets, all bets on individual greyhounds stand whether the greyhound runs or not. All ante-post bets will be void if the competition is abandoned or the venue is changed.

7.2 Multi-trap or Multiplied Trap Numbers

'Multi-trap' or 'multiplied trap numbers' bets are on the cumulative sum of the winning trap multiplied by the second trap for each race during a race meeting, unless stated otherwise in the Market Information. If the cumulative sum is not a round number then that sum shall be rounded up to give the applicable cumulative sum.
These markets are unaffected by any changes due to non-runners or reserve runners.
If a race is cancelled, void or abandoned or if there is only one finisher in a race, eight-greyhound races will be allocated 20 points and all other races will be allocated 12 points.
If a whole meeting is abandoned all bets are void however if at least one race has been completed then bets on these markets will stand with the remaining races allocated 20 points for eight-greyhound races and 12 points for all other races.
Re-run races will be treated as cancelled races.
If there is a dead heat for the winner between two greyhounds then to calculate the applicable multi-trap number for that race the trap numbers for the greyhounds involved in the dead heat will be multiplied by each other to give the applicable multi-trap number.
If there is a dead heat for the winner between three or more greyhounds then to calculate the applicable multi-trap number for that race the trap numbers for the greyhounds involved in the dead heat will be added up and divided by the number of greyhounds involved in the dead heat and the resulting number will be multiplied by itself to give the applicable multi-trap number (even if not a round number). By way of example: traps 1, 3 and 6 dead heat for first. Add these numbers up gives 10; divide this number by the number of greyhounds in the dead heat (3) which gives a resulting number of 3.33; multiply 3.33 by itself to give 11.11.
If there is a dead heat for the runner up between two or more greyhounds then to calculate the applicable multi-trap number for that race the trap numbers for the greyhounds involved in the dead heat will be added up and divided by the number of greyhounds involved in the dead heat and the resulting number will be multiplied by the number of the winner to give the applicable multi-trap number (even if not a round number). By way of example: trap 1 wins and traps 3 and 6 dead heat for second. Adding the numbers of the dead heating runners up gives 9; divide this number by the number of greyhounds in the dead heat (2) which gives a resulting number of 4.5; multiple 4.5 by the winning number (1) to give 4.5.

7.3 Match Bets

'Match Bets' for a race are determined by the greyhound with the highest finishing position in that race. If neither greyhound finishes the race bets are void. If only one of the greyhounds finishes the race, that greyhound will be deemed the winner. If a non-runner or reserve runner is declared then all bets will be void.
'Match Bets' for progress in a competition are determined by the greyhound which qualifies to the furthest round (whether it runs in the further round or not). If the greyhounds concerned fail to qualify in the same round of the competition then the market will be settled as a dead heat, irrespective of their finishing positions in their individual heats.

7.4 Reverse Forecasts

'Reverse Forecast' markets are determined by those greyhounds placed first and second in a race.
If a dead heat affects the reverse forecast then betNOW dead heat rules apply.

7.5 Place Markets

The number of winners in 'to be placed' markets is determined with reference to the number of runners known to betNOW when the market is loaded.
Typically this will be as follows:
- Up to 4 runners – no place betting
- 5 – 7 runners – 1st & 2nd
- 8+ runners – 1st, 2nd & 3rd
- Handicap 16+ runners – 1st, 2nd, 3rd & 4th
Once opened, the number of winners in 'to be placed' markets (as set out in the Market Information) will not be affected by further non-runners. If the number of potential winners is equal to or is greater than the number of runners, all bets in this market will be void.

8. BOXING

All individual bout markets will be settled according to the official result of the relevant governing body immediately after the end of the fight, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in tallying the points or in order to correct an error in reporting the result).
If a fight is abandoned, cancelled or postponed and not completed within three whole days of the scheduled start date, or a boxer is withdrawn or substituted before the first round bell, all bets will be void.
If a boxer retires before the start of a round, fails to answer the bell, or is disqualified for any reason between rounds, the fight will be deemed to have finished at the end of the previous round.
If one of the boxers is disqualified they will be deemed a loser.
If the scheduled duration of the fight is altered in time or number of rounds then all bets will be void.
If the scheduled venue is changed after the market has been loaded so that the new venue is changed to a venue in a different country then all bets will be void. For all other changes to the scheduled venue bets will stand.
If a fight is declared a ‘no contest’ then all bets will be void.

PART - D. MARKET INFORMATION

General note applies to all markets: Customers should be aware that: 1. Transmissions described as “live” by some broadcasters may actually be delayed 2. The extent of any such delay may vary between customers, depending on the set-up through which they are receiving pictures or data.

1. SOCCER

Match Odds

Predict the result of this match.
At kick off the market turned in play
All bets apply to the full 90 minutes, plus injury time. Extra-time/penalty shoot-outs are not included.
The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown.
Please note that should our data feeds fail we may be unable to manage this game in-play.

First Half Goals

How many goals will be scored in this first half of this match? The market will be suspended at kick off and the market turned IN PLAY. All bets apply to the full 45 minutes, plus injury time. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown. Please note that should our data feeds fail we may be unable to manage this game in-play

First Goal Odds

In which minute will the 1st match goal be scored. The market will be suspended at kick off. All bets apply to the full 90 minutes, plus injury time. Extra time is not included.

Half Time/Full Time

What will the Half Time/Full Time result be in this match? The market will be suspended at kick-off. All bets apply to the full 90 minutes, plus injury time. Extra time is not included.

Half Time score

Predict the score of this match at Half-Time. The market will be suspended at kick-off.

Correct Score

Predict the score in this match. At kick off the market turned in play. All bets apply to the full 90 minutes, plus injury time. Extra-time/penalty shoot-outs are not included. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown..Please note that should our data feeds fail we may be unable to manage this game in-play.

Next Goal

Which team will score the next goal in this match? At kick off the market will be turned in - play. All bets apply to the full 90 minutes, plus injury time. If extra time is required the market will be settled as no goal for 90 minutes and a NEW market will be activated for the period of extra time. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown. Please note that should our data feeds fail we may be unable to manage this game in-play.

Half Time

Predict the result of the first half of this match. At kick off the market turned in play. All bets apply to the full 45 minutes, plus injury time. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown. Please note that should our data feeds fail we may be unable to manage this game in-play.

To Qualify

Which team will progress to the next stage of the competition? At kick off at the start of the match the market turned in play. Extra-time/penalty shoot-outs ARE included. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown. Please note that should our data feeds fail we may be unable to manage this game in-play.

Total Goals

How many goals will be scored in this match? The market will be suspended at kick off and the market turned IN PLAY. All bets apply to the full 90 minutes, plus injury time. Extra-time/penalty shoot-outs are not included. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown. Please note that should our data feeds fail we may be unable to manage this game in-play.

First Goal Scorer

Which player will score first? All bets apply to the full 90 minutes, plus injury time. Extra time and penalties are not included. Bets will be voided on any player who takes no part in the match or who comes on as substitute after the first goal has been scored. Own goals do not count for First Goalscorer purposes and are ignored. In any dispute over the goalscorer, betNOW will settle the market when the ruling body have given their verdict. Subsequent appeals or rulings will not be considered. This market will be suspended at kick-off.

Last Goal scorer

Which player will score last? All bets apply to the full 90 minutes, plus injury time. Extra time and penalties are not included. Bets will be voided on any player who takes no part in the match. Own goals do not count for Last Goalscorer purposes and are ignored. In any dispute over the goalscorer, betNOW will settle the market when the ruling body have given their verdict. This market will be suspended at kick-off.

To Score

Will the named player score in 90 Minutes, plus injury time? Own goals do not count. This market will be suspended at kick-off. The player does not need to play the full match, with bets standing if the player plays any part in the match. betNOW will void all bets on players not playing. In any dispute over the goal scorer betNOW will settle the market when the ruling body have given their verdict. Subsequent appeals or rulings will not be considered. Each player constitutes a separate and independent market and commission is charged accordingly. Others on request.

2. GOLF

General

All bets on this market will be declared void unless 54 holes of the tournament are completed

Win Only Market

Who will win this tournament? This market will be turned in-play at the scheduled start of the first round . At the conclusion of each days play this market will revert to a non in-play status with no time delay in effect. At the start of the following days play this market will be turned in-play. Non featured players will be added to the market if they come into contention or on request.

5 Possible winners

Who will finish this tournament in the top 5? This market will be turned in-play at the scheduled start of the first round At the conclusion of each days play this market will revert to a non in-play status with no time delay in effect. At the start of the following days play this market will be turned in-play again. Non featured players will be added to the market if they come into contention or on request.

10 Possible winners

Who will finish this tournament in the top 10? This market will be turned in-play at the scheduled start of the first round. At the conclusion of each days play this market will revert to a non in-play status with no time delay in effect. At the start of the following days play this market will be turned in-play again. Non featured players will be added to the market if they come into contention or on request.

3. HORSE RACING

Win Only

Who will win this race? betNOW Non-Runner Rule applies. This market will turn IN PLAY at the off. Betting will be suspended at the end of the race. Should a Photo, Steward's Enquiry or Objection be called the market may be re-opened. The market will then be suspended when this result is known to betNOW. This market will be settled on a First Past the Post basis however we reserve the right to re-settle all bets should a Stewards Enquiry result in an amended result. BETS ARE PLACED ON A NAMED HORSE. Dead Heat rules apply.

3 to be placed

Who will finish 1st, 2nd or 3rd in this race? NON RUNNERS DO NOT CHANGE THE PLACE TERMS. Should the number of runners be equal to or less than the number of places available as set out above in these rules all bets will be void. betNOW Non-Runner Rule applies. This market will be settled on a First Past the Post basis however we reserve the right to re-settle all bets should a Stewards Enquiry result in an amended result. BETS ARE PLACED ON A NAMED HORSE. Dead heat rules apply.

4 to be placed

Who will finish 1st, 2nd, 3rd or 4th in this race? NON RUNNERS DO NOT CHANGE THE PLACE TERMS. Should the number of runners be equal to or less than the number of places available as set out above in these rules all bets will be void. betNOW Non-Runner Rule applies. This market will be settled on a First Past the Post basis however we reserve the right to re-settle all bets should a Stewards Enquiry result in an amended result. BETS ARE PLACED ON A NAMED HORSE. Dead heat rules apply.

4. MOTOR SPORT (Which may include, without limitation, Formula One, Superbikes and Speedway)

Customers should be aware that: transmissions described as "live" by some broadcasters may actually be delayed; the extent of any such delay may vary between customers, depending on the set-up through which they are receiving pictures or data.

5. TENNIS

Win Only Market

Who will win this match? If the first set is not completed all bets on this market will be void.

Set Betting

What will be the set score in this match? If a player retires before the completion of the match all bets will be void.

6. RUGBY

Win Only Market

Who will win this match? The market will be turned In-Play at the start of the match. Regular Time only.

Win Only Market - Handicap

Who will win this match with the stated handicap applied? The market will be turned In-Play at the start of the match. Regular Time only.

7. GREYHOUNDS

Win Only Market

Winner market. If a non-runner or reserve runner is declared, or the incorrect Greyhound runner name is displayed (excluding minor spelling mistakes), all bets will be void. Dead Heat rules apply. THIS MARKET WILL BE SUSPENDED AT THE ADVERTISED START TIME.

8. BOXING

Match Odds

Who will win this fight?

Method of Victory

What will the method of victory be in this fight?
Abberviations: KO = Knockout, Technical Knockout or Disqualification. Decision = Technical Decision or Decision

Round Betting

Who will win this fight and when? If a fight is stopped & a points decision is awarded before the full number of rounds are completed, or a boxer is disqualified, we will settle bets on the round in which the fight was stopped.
This market is suspended at the scheduled start time.