Simply text your bet to 89000 then select one of the options offered to you. Currently the service offers UK/IE/US Horse Racing, Football (Soccer), Greyhound racing, Tennis, Golf, Boxing and some popular reality TV shows. betNOW 'searches' for what you want to bet on and offers options relating to your text. If the service can't find any options from you, then you are offered an alternative.

We are in the process of migrating the service from 89808 to the more easily remembered code 89000. Both short-codes will work on all UK networks.

To bet on a horse simply send the horses name e.g. FULL HOUSE (no other text required). Then to select from the bet offer, simply reply with letter A, B or C etc (no other text required). betNOW supports all horse racing in the UK, Ireland and the USA.

To bet on a football team simply send the name e.g. ARSENAL (no other text required). Then to select from the bet offer, simply reply with letter A, B or C etc (no other text required). To bet on an exact score in football simply send the team and score e.g. ARSENAL 1 0. (this means Arsenal to win 1-0, home or away). Then to select from the bet offer, simply reply with letter A, B or C etc (no other text required). On the day of the game, you can also bet on first scorer. Simply text the name of the PLAYER you think will score first to 89000.

BetNOW only supports 'singles'. There are however, two ways to bet each way; 1. If you have more than £6 in your account, you can text your horse-name to 89000. Option A on the bet-offer will be your horse to win. Option B on the bet-offer will be your horse to-be-placed. Reply A B. You have now placed an each-way bet. 2. If you have less that £6; text the horse-name as above, reply A to place the to-win bet. Then resend the horse-name and reply B to place the to-be-placed bet. This is £3-each-way (costing £6 total).

betNOW limits your losses to £30 per day from your phone bill (Vodafone customers may spend up to £500 in a day) or £500 per day from your betNOW account. betNOW limits your losses to £930 per calendar month from PSMS and to £1000 from betNOW account. These limits are in place to protect our customers from incurring uncontrolled losses. These limits can be changed by the customer at www.betnow.co.uk.

A return is the total money paid out (including the stake money) on a winning bet.

Most markets are available about 3 days before they take place. With horse racing, markets are typically available on the day of the meeting. If your chosen runner is not yet available, you will be offered an alternative.

You can collect you winnings from either the Post Office for a £1 fee or free of charge or on your payment card. IMPORTANT NOTE: If you have funded your betting directly via payment card, you cannot collect in cash from the post office.

You have probably still got some free bet credit which you cannot collect. A free bet credit is allocated to customers as part of a promotion and is used to fund subsequent 'free bets'. Such credit is a non-negotiable, non-refundable, non-transferable, discretionary credit; that the customer may use to fund their bets but which cannot be collected. If a customer wins a bet (wholly or partially) funded with free bet credit, then that portion of the stake which is funded by free bet credit is returned to the customer as free bet credit, the remainder of the total return is credited as winnings.

These are some of the special keywords that the service recognises. The service will acknowledge your request and replies with details of how betNOW will get back to you.

The betNOW service is designed to allow you to find the event you want to bet on as simply and as quickly as possible. Sample text you could send include: 1. Texting a Horse’s Name to 89000 returns bet options relating to the winner and to-be-placed market for that horses next race. 2. Texting HORSES returns options relating to the winner of the next UK & Ireland horse race. 3. Texting ARSENAL or ARSENAL 2 0 returns options relating to the match odds and winners markets for Arsenal's next match respectively. 4. Texting DOGS returns betting options relating to the next UK greyhound race. 5. GOLF returns options relating to the winner market of the next major tournament. 6. TENNIS returns bet options relating to upcoming grand slam event.

When replying to a bet offer text message from betNOW instead of replying just ‘A’ to place a default bet (£3) you can add an amount. For example replying ‘A 20’ would place a £20 on option A of the bet offer text you received. IMPORTANT NOTE: You can only vary the stake when funding you bet from your phone bill (using PSMS) if you are on the Vodafone network (up to £15 in a single bet), for all other networks PSMS funded bets are a fixed £3.00.

Once a bet is taken, it cannot be cancelled. This is because it is immediately 'laid off' against a counterparty (generally a betting exchange or bookmakers).

If you have sufficient monies in your betNOW account to cover multiple £3 bets, you can select more than one runner, or each runner more than once. For example, if you reply A A B to a bet offer, and have more than £9 in your account, this will place two £3 bets on option A and a third on option B. If you have less than £3, it will only place your first selection from your phone bill.

When you text the service with a sport or event, it searches out a bet-offer and replies, based on a £3 bet. To accept the offer, simply reply with your selection (A,B,C..) and optionally the amount you want to bet (e.g A5 for a £5 bet).

betNOW only responds to the last text it received. If you try and reply to anything other than the most recent bet-offer, the service will assume you are replying to the latest bet-offer and will place the bet accordingly. As such you cannot scroll back through your message inbox and reply to a given bet-offer, it is always the latest bet-offer that's available for selection.

If you have sent a text requesting a bet-offer and not received a reply in a few minutes, it is worth checking your phone (See below). If you are happy there are no issues, it is safe to re-request your the bet-offer.

If you are selecting your bet from a bet-offer, more care should be taken, because a bet could be placed unintentionally. Generally if you are sending in your selection of A,B,C.. you should assume the service has received the text and that your bet will be placed, it is just that the bet confirmation has been delayed. (Note that the bet is only ever placed if the bet-confirmation is subsequently received). DO NOT send in your bet-selection multiple times unless you want to place multiple bets on the same runner!

These are some of the special keywords that the service recognises. The service will acknowledge your request and replies with details of how betNOW will get back to you. IMPORTANT NOTE: if you trigger one of these keywords when you have an active bet-offer, that bet-offer may expire. You will need to re-request your bet offer if you want to get your bet on.

Typically our service is very quick, responses should be received within seconds, but, like all text service, subject to the normal mobile service provider delays sometimes experienced sending and receiving texts. Known issues that may delay your texts: 1. If you have ‘message delivery receipts’ turned on. If you have significant delays, turn this feature off from your mobile phone or contact your mobile service provider. 2. If your phone memory is full, it will reject text messages. Try emptying it and try again. 3. Your mobile may have dropped out of coverage. If you believe you should have coverage, try turning the phone and and off. 4. We send many of our service texts as 'double texts'; two texts that are combined by your phone. On some phones (e.g. Blackberry) this can cause issues if your message in-box is very full. Try emptying your in-box and try again.

You must be aged 18 or older to gamble. Our short code 89000 should only be used by customers who have registered as 18 or over. You can register at www.betnow.co.uk and the system will confirm your age. betNOW only use name and address to achieve this. Additional checks are performed when you collect your winnings as you need to open an account with us and potentially prove your age and ID at the Post Office.

See the Contact Us link at the bottom of this page for details.

We ‘lay off’ our bets against sports betting exchanges and bookmakers and we deduct text costs at source. We then present our bet offer in terms of a 'total return' made up of the stake and the possible winnings.

The returns are calculated in real time when you get a bet-offer. The returns are those available at that time. They do not necessarily reflect the starting prices you see anywhere else. If you reply with a bet selection, you are accepting those returns. See the betting rules and T&Cs for more details.

The betNOW service works best for longer odds runners. This is because the text costs are deducted at source, from the stake, before the bet offer is made. In effect you are paying for the convenience of betting anytime, anywhere. At very short odds, the odds available to us when calculating the return are generally similar to those available on-line at one of the betting exchanges. Once text costs are deducted, the calculated returns are lower than some available on-line but are generally competitive with, or better than, the high street.

It is a legal requirement for betNOW to confirm your age before you bet after 72 hours of you betting from your own money and before you collect any winnings.

betNOW uses the electoral roll and utility bills to verify your age from the Date of Birth and Address details you supply.

Call betNOW (see contact us) and we can verify your age using a previous address, passport of driving licence.

Logon to betNOW.co.uk and enter your current postal address details as you register. These will be the details we use to check your age against the electoral register and utility bill payers.

You can collect your winnings from the Post Office by visiting www.betnow.co.uk, or if you have a betNOW account you can collect to your Credit or Debit card by texting HELP to 89000, we'll call you back.

You can pay from a bet in the following ways: 1. From a free bet credit issued through a betNOW promotion. 2. From your winnings. 3. From your phone bill or pre-paid account on any UK mobile network. 4. From cash deposited from a debit or credit card.

The total betNOW account balance represents the funds you have available with which to place a bet. These funds are made up of a number of sources as follows: 1. Winnings: Your winnings from previous betting. 2. Cash: Any cash that you have transferred in from your payment card. 3. Credits: Your available non-transferable, non-refundable free bets (from betting promotions such as our Referral and New Customer promotions). If insufficient funds are available in your total account balance to cover any bet, then additional funds are collected from your phone bill (£3 per bet). These additional funds are added to your total account balance just prior to the service placing a bet on you behalf.

If you have registered a payment card directly with betNOW and successfully deposited funds from that card you can collect your winnings back to that card. Simply log-on and visit the 'account' screen or text HELP to 89000 and we'll call you back. IMPORTANT NOTES: There is no fee for card withdrawals. You can only withdraw funds to a card which has already made a successful deposit, and is not due to expire within next 2 days. You must withdraw to each card at least the total amount deposited from that card before you are able to withdraw your 'additional' winnings. Your additional winnings (over and above the total amount you have deposited) can be withdrawn back to a Debit Card (if applicable). Please note you cannot withdraw more to a UK MasterCard Credit Card than you deposited with that card. These rules are imposed by MasterCard. You can only withdraw up to a maximum of the sterling equivalent of USD48,000 or currency equivalent per day to any VISA card (including all Debit Cards).

If you have funded your bets from your phone bill only (you have NOT registered a payment card) you can collect your winnings from the Post Office. Go to www.betnow.co.uk and click on 'collect winnings'. You will be presented with the total of your winnings and the maximum you can collect today. You need to ensure your name, address and Date of Birth details are up to date as you will need to prove your ID at the post office when you collect. You then press the button marked 'Transfer to Post Office' to Collect your winnings using Post Office Payout. Once confirming your selection, on the next business day we will send you a text message containing a collection code. Take your phone with this text message to any Post Office along with identification and proof of address to collect your money. There is a £1.00 fee for Post Office Payout collection. Please note that your account balance may include funds available for betting in addition to winnings, such as promotional credits, which may not be collected. There is a minimum of £3 and a maximum daily limit of £100.

• utility bill • credit card or bank statement • tv licence • UK /EU driving licence • passport • police warrant card • armed forces id card • DWP(benefits) letter.

Yes. Although it is a new service and some Post Offices may not be familiar with it. The Payout Voucher requests you ask for Other-Products -> Leisure -> Payout -> BetNOW. This is a direct reference to the sequence of buttons the Clerk needs to press on his/her touch screen. If you have issues, ask to speak to the Post Master. If you still can't get a payout, call us or ask the Post Master to contact the NBSC.

The cost of placing a bet is either a fixed £3.00 or a variable bet up to £15.00 (exclusive to Vodafone) when PSMS betting and this is charged to your mobile phone bill or debited from your pre-pay account by your mobile service provider when you receive confirmation of your bet from betNOW. The cost of sending an SMS to 89000 is charged at your standard network rate (max 12p). Alternatively you can register a payment card with betNOW and deposit cash.

Your winnings are placed directly into your BetNow account. You can claim your winnings any time after being notified of a win.

You can bet larger amounts more reliably and you can always monitor your spending at betnow.co.uk. Importantly, if you wish to collect your winnings, you can do this for free to your payment card.

We hold your winnings for you in your betNOW account. You can bet against these winnings and let them accumulate. Once you've registered you can collect your winnings in various ways.

betNOW will charge your bet to whichever payment option you have selected in the following order of precedence (top down): i. Your betNOW balance if you have a betNOW account with sufficient funds to cover the bet. ii. PSMS.

There are certain restrictions when using a card for payment at betNOW. These are to prevent fraud and are enforced to protect all our customers.

We accept Visa and MasterCard Credit Cards and UK Debit Cards; VisaDebit and Maestro. Your card must be registered before you can deposit funds. To register your card, log-on and visit the 'account' screen where you will be asked to provide your card details and billing address. Alternatively you can text FUND to 89000 and we'll call you back. You cannot register a card if it is already registered on another betNOW account. You can register a maximum of 3 cards on your account. A second card cannot be registered within 24 hours of the first successful deposit from your original card. 'betNOW' will appear on your card statement for any transaction.

Login and visit the 'account' screen, or simply text FUND to 89000. We'll call you back and help you make a deposit. There is a minimum deposit size of £15 for Credit Cards and Debit Cards. To reflect our own transaction charges, there is a 2.5 percent fee for all Credit Card deposits. This fee will be shown as a separate transaction on your betNOW account statement. There is no fee for Debit Card deposits.

simply login and visit the 'account' screens. Alternatively, if you are out and about you can text FUND to 89000 and we'll call you back. There is no fee for card withdrawals. You can only withdraw funds to a card that is not due to expire within next 2 days. You must withdraw to each card at least the total amount deposited from that card before you are able to withdraw your 'additional' winnings. Your additional winnings (over and above the total amount you have deposited) can be withdrawn back to a Debit Card (if applicable). Please note you cannot withdraw more to a UK MasterCard Credit Card than you deposited with that card. These rules are imposed by MasterCard. You can only withdraw up to a maximum of the sterling equivalent of USD48,000 or currency equivalent per day to any VISA card (including all Debit Cards).

You can only unregister a card if you have made a successful deposit with that card, and you have withdrawn to that card at least the amount deposited. In exceptional circumstances we are able to unregister a card on your behalf (for example if your card has been lost or stolen), however proof of card ownership may be required. Please text FUND to 89000 and we'll call you back with further information. If you register a MasterCard, you may only unregister it if it has been validated.

Your full card details are processed only once: when you register a card. Your card details are encrypted and stored on our secure server. We use PaymentTrust and RBS Streamline as our secure payment partners. They are both leading players in global e-commerce payment. Your funds, along with all client monies, are held in a an account at The Royal Bank of Scotland plc. For additional online security, betNOW participates in the Verified by Visa and MasterCard SecureCode initiatives (together known as 3D Secure) which aim to improve security across the web. If your card issuer is enrolled, you may be asked to provide a personal password or further identity information to your card issuer when you make a deposit.

An event is a particular sporting event such as a particular game of football. Liverpool vs. Arsenal on the 7th January in a 3rd round FA cup tie would be an ‘Event’.

A market is a particular facet of the event against which you can place a bet. For example ‘exact score’ at half time or ‘end result’ at full time of a particular football match are ‘Markets’.

A runner is a particular outcome on a particular market. For example 0-0 would be a runner in an exact score at full time market on a particular event.

Simply put NO. betNOW is not a subscription service. Customers are only ever charged if they actively place a bet. betNOW may send infrequent informational texts relating to a customer's betting interests e.g. forthcoming favourite football team's fixture. Customers can opt to not receive such messages by sending STOP to 89000, setting their preferences on the web or text HELP to 89000 and Customer Services will contact you. Customers can also turn these free messages back on at any time by texting START to 89000.

There are several reasons why this may have happened, some are outlined below: 1. You have insufficient credit on your phone. 2. You have blocked access to the service. See Responsible betting. 3. We have barred you from betting. See Terms and Conditions. 4. The bet you were attempting to place would produce a return to low to be viably offered. 5. The odds have changed dramatically since attempting to place the bet and are no longer available.

Each customer is only allowed one betNOW account using only one mobile phone, and the customer MUST be the registered owner and keeper of that mobile phone. If you wish to change your mobile phone number at any time, please contact betNOW Customer Services.

No in principle, account betting provides better odds and the service is faster and more efficient than better from the phone bill. However, if you run out of funds, the service will revert to PSMS funded betting.

If you need to change your phone number please text HELP to 89000 and we'll call you back.

Please see our written Terms and Conditions.

We will not sell or give your personal information to a third party for marketing purposed. Please refer to the Privacy Policy for full details.

To report a phone stolen and have it barred, customers should call their own network operator. The relevant numbers are: Orange: Contact 07973 100150, Pre-pay 07973 100451 Vodafone: Contract 07836 191191, Pre-pay 08700 776655 O2: Contract 08705 214000, Pre-pay 08705 678678 T-Mobile: 0845 412 5000 Virgin Mobile: 0845 6000 789. If concerned you can also text HELP to 89808 and we'll call you back and assist.

An example bet-offer text is in the form: "To bet £n.nn reply a,b or c TeamA v TeamB Date Time Market a)Option1(returns £n.nn) b)Option2(£n.nn) c)Option3(£n.nn) 18+ T&Cs apply BETNOW.co.uk" By responding to the bet-offer text you confirm that you are over 18 and you are in a geography where using this service is legal. You also accept the betNOW terms and conditions. You also accept that you have understood which bet you are placing and the potential return; should you win. When you respond betNOW infers you are responding to the selections offered in the last bet-offer text message you received from betNOW.

Your bet will only be accepted if you have responded to the bet-offer text in a reasonable time. The system will 'time out' the bet offer after about 30 minutes, but it may expire much sooner if the event you are about to bet on starts and is not an in-play market.

The money shown associated with each bet-option in the offer-text are total returns containing both the stake and the winnings. It is your responsibility to check that the selection with which you reply represents the bet you have chosen.

After you select a bet you will receive a text message confirming your selection. betNOW are not liable for any errors and will retain the discretion to choose whether or not to refund any misplaced bets. Text messages are restricted usually to 160 characters. On very rare occasions, it may be necessary to truncate the message to ensure the clarity of the options and message being offered. If this is the case, the last two characters of the text will be ‘..’. If this is the case, you agree to the standard terms and conditions and you fully understand the options on offer.

On rare occasions, mobile phone networks fail to deliver text messages to their intended destinations or they may arrive in the ‘wrong’ order. betNOW cannot accept responsibility for such network delays. It is important that you understand that a bet has been provisionally accepted by the betNOW service only when a confirmation text is received. This will specify the amount bet and the market on which the bet has been placed. Even after the confirmation received, it is possible for network issues to require betNOW to reverse the transaction. If this is the case betNOW will endeavour to inform the customer with a text confirming the reversal.

All soccer scores displayed within the bet-offer text are Home team then Away team as per the universally accepted standard. For example, if Chelsea are playing Bolton at home and you request a bet on the ‘correct score’ market; such as Bolton 2 0 (interpreted as Bolton to win 2-0, the bet-offer text will display as th option as follows: "To bet £n.nn reply a,b or c Chelsea v Bolton Date Time Correct Score a)0-2(returns £n.nn)

from Tuesday 06/01/09, the LUUP wallet is no longer supported. Please contact Customer Services if you require further assistance.